Balance between the carrot, the stick and love the animals
Recognition, Empowerment, Supportive Feedback, Consideration, Trust, Rewards and Incentives.
Counselling sessions, disciplinary actions and as last resort dismissal or retrenchment.
Rub on the shoulder for work completed, honest caring, listen to them, make eye contact, smile and appreciate their effort, wanting them to make a success.
There needs to be balance between all of them.